Terms of service

Effective Date: August 9, 2025

Welcome to T Ccandy! These Terms of Service (“Terms”) govern your use of our website www.tccandy.in and the services and products we provide. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. Use of the Website

By using our website, you confirm that:

  • You are at least 18 years old or have legal permission from a guardian.

  • You will use the website only for lawful purposes.

  • You will provide accurate, current, and complete information when placing an order.

2. Product Information

We strive to ensure all product details, images, and prices are accurate. However, slight variations may occur due to:

  • Handmade/custom nature of products

  • Lighting and screen display differences

We reserve the right to update product information at any time without prior notice.

3. Orders and Payments

  • All orders are subject to availability and confirmation.

  • Prices are listed in INR and may include applicable taxes.

  • We accept secure online payments through trusted payment gateways.

  • T Ccandy reserves the right to cancel or refuse any order at our discretion.

4. Return and Refund Policy

Returns are only accepted in case of defective or incorrect products. You must provide a recorded unboxing video showing the issue.
Please refer to our full Return and Refund Policy for detailed information.

5. Intellectual Property

All content on this site (logos, images, text, designs) is the property of T Ccandy and is protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.

6. User Conduct

You agree not to:

  • Use the website for fraudulent or illegal activities

  • Attempt to hack or disrupt the website

  • Post false or misleading information

7. Third-Party Links

Our site may include links to third-party websites. We are not responsible for the content, policies, or practices of any external websites.

8. Limitation of Liability

We are not liable for:

  • Any indirect, incidental, or consequential damages

  • Losses resulting from your use (or inability to use) the website or products

All products are provided "as is" and "as available" unless otherwise stated.

9. Changes to the Terms

We reserve the right to modify or update these Terms at any time. Updates will be posted on this page with the new effective date. Continued use of the site means you accept the revised Terms.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your Business Location/City].

11. Contact Us

For any questions regarding these Terms, please contact us:

📧 Email: supporttccandy@gmail.com